The need for physical transportation is increasing in already taxed transport systems. The railroad is particularly sensitive to disruptions since traffic cannot easily be rerouted. To minimize incidents or effects of those that do occur is a critical issue for the society as a whole. One way to detect early signs of decay or other deviations is to use more information channels. Existing systems for deviation detection are designed for highly specialized user groups. This stops many from contributing important information that could be used by pro actively by others.
The project ´Collaborative digital deviation detection´ is about engaging society to report deviations in the
railroad system and to find forms, processes and tools to benefit from this. Through innovative and
openly available digital channels more information can be distributed more rapidly to more users
who can act to alleviate problems, sometimes even before they cause disturbances. Not only railroad
firms and maintenance contractors, but also transport buyers and the public can all contribute to a
more efficient future railroad system.
To succeed with such an initiative, it is crucial to find the right incentives or business models for
different user groups. For the citizen, finding that a reported problem is swiftly resolved may be
motivation enough while interactions between organizations require a sound business model.
A too formalized report structure may pose a problem for many types of users, whereas an open
format may make reported data hard to analyze and act upon. By striking the balance between
openness and control the right user can get the right information in time to improve reliability of a