Responding to Enterprise Architecture Initiatives: Loyalty, Voice and Exit

Author: 
Hylving, L., Bygstad, B.
Type of publication: 
Conference item
Abstract: 

Many large organizations have on-going Enterprise Architecture initiatives. Key aims include achieving more organizational agility, and to tidy up a messy portfolio of IT silo systems. A holistic approach to IT architecture has been an accepted strategy, but the results of these initiatives have been variable. An under-researched aspect is how different organizational units respond to the call for a holistic approach. In this study, we investigate how different stakeholders connected to three ongoing projects responded to the call for EA. With a qualitative approach, we identify three options of response to EA initiatives: (i) compliance with the EA strategy, (ii) loyal but isolated response, and (iii) rebel solutions. We argue for the need of a more nuanced repertoire of actions for dealing with EA, and show how these responses are useful for understanding and managing successful EA.

Year: 
2018
Link to full publication: 
http://www.lenahylving.se/research/publications/
Location: 
Hawaii
United States
US